Dogan Voyages cancelled Umrah for 200+ pilgrims - many lost large sums, seeking help and prayers

Assalamu Alaikum brothers and sisters, I want to share a shocking situation that happened to me and hundreds of other pilgrims just two days ago. Me and over 200 people who planned to visit the blessed places were left devastated by a travel agency called Dogan Voyages. This company worked across France, Germany, the Netherlands, Belgium and Sweden. They took our payments, but the Umrah never happened and we’ve been given no real answers. What happened: - We were due to fly yesterday (December 31, 2025) from Brussels. The agency gathered groups from across Europe to meet there for charter flights to Saudi Arabia. - I personally paid €1,100 one month ago for a standard package (flights + hotels + transport). - Many families paid much more - between €7,000 and €10,000 - to bring children and elderly parents. - Preliminary estimates say pilgrims from Germany lost over €100,000, and losses in France might be about double. How it unfolded: - Dogan Voyages looked like a real, long-standing company. They had offices in Paris, Lyon, Düsseldorf, Brussels and Kista (Sweden) and active social media showing past trips, so I trusted them. - Dec 30, 2025: I called a German representative to confirm details and was told everything was fine, Umrah would go ahead. - Dec 31, 2025 (departure day): We got a sudden WhatsApp voice message saying our Umrah - and all trips in January - were cancelled because the company filed for insolvency (bankruptcy). - Even worse, some people weren’t told at all. They showed up at 5:00 AM in Düsseldorf with elderly parents, children and sick relatives in freezing -5°C weather, only to find no bus, no staff and their plans ruined. Current situation: - No contact: the company isn’t answering calls. Offices in Paris, Lyon, Marseille, Düsseldorf, Amsterdam, Brussels and Sweden appear temporarily closed. - We’ve heard pilgrims already in Makkah and Madinah from earlier groups were asked to leave hotels because the agency hadn’t paid, and some may not have valid return flights. - While they claim insolvency, it’s hard to believe a company became insolvent in a few hours without warning - this looks like possible large-scale fraud. About the agency: - Dogan Voyages was founded about 33 years ago in Lyon, France. They often brought pilgrims from France, Germany, Belgium and the Netherlands to Brussels for Saudi Airlines charter flights. They had many positive reviews and were legally registered in France, which made this sudden collapse especially shocking. Please keep us in your Duas. We only wanted to fulfill our religious duty, and many people have lost savings they’d been collecting for years. الحمد لله على كل حال و حسبي الله ونعم الوكيل