Concern about possible spyware on Samsung phones - Salam

Assalamualaikum, I haven't seen much talk about this here, so I wanted to share what I found and ask for advice. Lately I've been worried that some Android phones are getting problematic preinstalled apps that act like spyware. I think Google/Android could be one route, but this seems more targeted and might need coordination with larger parties. I figure one practical step is to ask Samsung to take responsibility, since we at least can contact the company and demand answers. So I messaged their customer support and said, bluntly, that I don't want anything like that on my phone and that supporting such software would push me toward a consumer boycott. Their reply basically confirmed there is controversy around a preinstalled app called AppCloud on some budget Galaxy A and M series models sold mainly in the MENA region and India. They described it as a recommendation service, but digital rights groups call it invasive bloatware or potential spyware because it collects lots of data and is hard to remove. Highlights from the response: - The app appears mostly on certain budget models in MENA and India, not all Samsung phones. - It's embedded as a system app and standard users can't easily uninstall it; disabling it may not be permanent. - Reported data collection includes location, IP, device IDs, and app usage, often without clear ongoing consent. - Its origin from an Israeli-founded company adds political sensitivity in our region. - Samsung said there is no public hard evidence the app is being used for state-level malicious surveillance, though privacy advocates are alarmed. - They suggested checking Settings > Apps for “AppCloud” and disabling notifications, and said full removal needs advanced ADB commands. What I want to know from you: has anyone else seen this on their phone? Did you manage to disable or remove it without bricking the device? And should we be writing to Samsung more formally as a group asking for clearer options and privacy guarantees? JazakAllah khair for any tips.