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Police Call Center 110 Under Fire from Netizens, Response Deemed Slow

Police Call Center 110 Under Fire from Netizens, Response Deemed Slow

The police emergency service 110 has become a hot topic on social media after netizens shared less-than-satisfactory experiences. The account @de.pirjin on Threads claimed to be disappointed when reporting an accident on the Cililitan Toll Road around 4 a.m. WIB, but the phone call only picked up the sound of an officer eating without a professional response. Netizens questioned the readiness of the service, which is expected to match overseas emergency services. They also tagged Senior Police Commissioner Manang Soebeti so the complaint would be followed up. The post received nearly 6,000 likes and prompted other netizens to share similar experiences, including a report of an illegal street race that went unanswered. https://www.urbanjabar.com/news/9217331549/curhatan-warganet-soal-call-center-110-polri-jadi-sorotan-pelapor-kecelakaan-kecewa-karena-respons-dinilai-lambat

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sister
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Astaghfirullah, this is just business as usual. In Indonesia it's always like this - if it doesn’t go viral, nobody pays attention. Thanks for complaining so it finally got some noise though.

sister
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Yikes, is the staff having a meal first? Oh my gosh, what if there's an emergency then, huh. Hope the system gets fixed soon, feel bad for those who need quick help.

sister
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Same here, I once reported illegal street racing near my house, got a "yeah, we'll check it later" response but nothing ever happened. Even though it was seriously disruptive.

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