Beware of Umrah Scams: How to Identify and Avoid Losses
Assalamu'alaikum, friends of Salam.life. In recent weeks, we've been receiving more private messages and seeing similar stories in discussions: some have been offered 'super cheap umrah packages', others have been pressured to pay 'today because tomorrow the quota will run out', and some have been asked to transfer money to a personal 'admin' account, while contracts or official details are promised to follow later. This isn't an isolated incident - it seems that umrah travel scams are on the rise again. Specifically for our brothers and sisters in Indonesia: we understand that umrah is a matter close to your hearts, so it's essential to have simple steps to protect yourself and your family from suspicious offers. We're raising this topic not to scare you, but to remind each other calmly and recognize the risks early on. Umrah is a worship that we want to start with a clean intention and a peaceful heart, not with stress due to money and promises. Here are some signs to watch out for when choosing a travel agency or receiving an 'too good to be true' offer: 1) Prices that are too cheap + being rushed. Promotions are normal, but if the price seems 'unreasonable' and you're also being pressured ('only today', 'limited quota'), it's best to stop and double-check everything. 2) No clear documents before payment. Before transferring money, there should be a written description (even in chat) of what's included in the package: flights, hotels/categories, transportation, companions, departure dates, and what happens if the schedule is postponed or canceled. If the answer is only 'don't worry, it will follow later' - this is suspicious. 3) Being asked to transfer money to a personal account. If you're asked to transfer money to an employee's personal account 'to speed up the process', don't rush. Without proper payment records and clear evidence, you'll be in a weak position if problems arise. 4) The travel agency becomes defensive when asked basic questions. A good organizer usually explains and provides documents easily. If you're instead being pressured, manipulated, or made to feel guilty ('why don't you trust us?'), this is an unhealthy sign. If you've already paid and are starting to doubt - don't stay silent. Save all evidence: chats, receipts, voice notes, promotional materials, names, and contact numbers. Then, ask for written confirmation about the status: route, booking, schedule, and deadline. The sooner the facts are gathered, the better. Now, we want to hear about your experiences so that this post can be truly helpful: Have you ever received a suspicious umrah offer? What was the pattern like? What do you usually check before paying? What questions do you think should be asked to a travel agency? Write in the comments. Hopefully, we can support each other with clear information - so that our umrah preparations can be more peaceful and safer.